Frequently Asked Questions
If there is a question that you have that is not on this list, please contact us anytime and we would be happy to answer your questions.
Q: How can I be sure I receive the correct cremains?
Reputable crematories have developed rigorous operating procedures in order to maximize the level of service and minimize the potential for human error. Memorial Pet Service has developed a six-step process that is followed for all partitioned and individual/private cremation services.
Q: Do most Veterinarians have a crematory?
No. Most veterinary clinics and hospitals have a relationship with a pet crematory. Very few actually have a crematory on site.
Q: Where do I go for cremation services?
Pet owners are welcome to bring their pet directly to Memorial Pet Services, or we can work directly with your veterinarian. You can decide what is best for you and your pet. If you decide to come to us directly, please call ahead so we will be ready for your arrival.Click here to view our contact information.
Q: How long does the actual cremation take?
The length of time for the actual cremation process is dependent on the weight of the pet. On average, a single cremation can take one to two hours.
Q: Can I be present during cremation?
Yes. Memorial Pet Services has a comfortable private viewing room for pet owners, family and friends that would like to attend.
Q: What do the cremains look like?
Cremated remains resemble coarse sand and are whitish to light gray in color. Cardboard, blankets, and other materials included with the cremation can also alter the color and texture of the cremains.
Q: What is the price for cremation?
Price will vary depending upon the size of your pet. Pocket pets (birds, hamsters, reptiles, etc.) start at $95.00 for a partitioned cremation, where a cat or a rabbit and other smaller pets start at $160.00 for a partitioned cremation.
Q: What happens during the cremation process?
The cremation unit uses high temperature to remove all organic matter. Only bone fragments are left behind – commonly referred to as “cremains”. The pet’s cremains are then carefully removed from the crematory. Any foreign objects found are removed and documented. The cremains are then processed into a uniform consistency, before being packaged for return to their owner.
Not all pet crematories or funeral homes use the same terminology or follow the same procedures. To ensure that you know exactly what will happen to your beloved pet once they leave your care, we provide the following questions that we recommend you ask your veterinarian and/or pet crematory.
- What specifically is your definition of a "Private" cremation? Or is it a "Partitioned" cremation?
- Can we witness the entire cremation process?
- How do you keep track of each pet's individual cremains?
- How do you store and transport them after cremation?
- How do you guarantee the cremains I receive will be those of my pet alone?
- Do you guarantee that, if I choose to not have my pet's remains returned, the same care and accountability of my pet will be maintained? If yes, how.